Privacy Policy

Last Updated: June 29, 2026

Welcome to Maya Wellness Services. We value your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use, and process your information when you use our anxiety counseling and mindfulness consulting platform.

1. Information We Collect

We collect the following categories of information to provide you with secure and customized consultations:

• Personal Identity Data: Name, email address, and profile picture collected via Google Account authentication.
• Usage & Chat logs: Diagnostic wellness logs, token transactions, and consultation chat history stored locally and securely.
• Session Metadata: IP address, device specifications, browser type, and cookie logs to manage secure sessions.

2. How We Use Your Information

We use the collected information for the following purposes:

• To initialize and secure your counselor-client chat consultations.
• To track token recharge balances and prevent payment frauds.
• To customize breathing routine cards and audio wellness guides.
• To comply with regulatory guidelines and manage dispute claims.

3. Audio and Video Consultations Privacy

All one-on-one audio and video wellness consultation calls are fully encrypted, end-to-end, and private. We do NOT record, intercept, or store any call voice streams or video feeds on our servers. Your sessions remain completely confidential.

4. Data Storage and Security

Your chat logs and unlocked resource balances are stored securely in browser databases and protected servers. We use standard SSL encryption and tokenized wallets to secure financial metadata. We do not sell or lease user identity info to third parties.

5. Cookies Policy

We utilize essential functional cookies to keep you logged in to your account and track active recharges. You can disable cookies in your browser settings, but some features of the platform may not function properly.

6. Contact Us

For queries regarding this privacy policy or to request account data deletion, please contact us at support@mayawellness.com.